It’s so easy to introduce the power of mtb5 to your team. Simply choose the book you want and we will make it happen!
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Green Book
The green book is an industry-first and includes all the content from the blue book with additional segments focused specifically on Managers and Site Directors. The green book is a simple, effective guide to exceptional leadership and operational excellence.
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Blue Book
The blue book is specifically written for contact center front line Supervisors. These are the leaders in your organization that directly lead and manage front line representatives.